HENNA Coming Soon
HENNA Coming Soon
Deliveries within Cairo take from 2 to 7 working days. Deliveries to Madinaty, Sherouk City, and Obour city could take longer. Deliveries to Alexandria and the North Coast could take from 5 to 7 working days. Pick-up option from Zamalek available at checkout.
Frequently Asked Questions
How long does a local order take to arrive?
Most of our orders are shipped 1 to 3 days from purchase. Once your order is shipped, it is estimated to take from 2 to 5 business days to arrive. In some cases, our order may arrive sooner. For orders in Alexandria or the NorthCoast, it may take up to a week to arrive after it has been shipped out from our warehouse. If your order has not arrived within this time-frame, kindly contact us through email at hello@rebelcairo.com with your order number and we’ll look into it!
How can I know if a product is coming back in stock?
The process in which we source our fabrics and produce most of our pieces does not allow for frequent restocks especially for pieces of a previous season. However, during the season, we can make multiple restocks. To be notified via email once a product is back, kindly go to the product page of the piece you’re interested in and press the “notify me when available button” and enter your email.
If you want to know if a specific product is coming back or not, send us a direct message on Instagram @rebelcairo or email us at hello@rebelcairo.com and we'll let you know!
What is your return & exchange policy?
We want you to have the best shopping experience possible. That is why each item we send out is well-inspected by our team. However, we kindly advise you to inspect your item upon arrival. If you receive a defected item, we will gladly exchange the item or refund the full amount you paid depending on your preference.
If you wish to exchange a non-defective item, kindly email us at hello@rebelcairo.com with subject line “Exchange - Order #(insert order number)” within 14 days of receiving your order. Kindly note that additional delivery fees apply on exchanges for non-defective items. If you wish to return a non-defective item, kindly email us at hello@rebelcairo.com with subject line “Return - Order #(insert order number)” within 14 days of receiving your order. Kindly note that payment refunds are processed (excluding shipping fees) directly after the item arrives at our office and is inspected. An additional shipping fee is added to fulfill your return request for a non-defective item. To be eligible for a refund, kindly make sure that the item is in its original condition and packaging (fabric bag/orange paper bag, ziplock bag and card.)
We currently do not offer returns or exchanges for international orders.
Do you ship internationally?
Yes, we offer worldwide shipping with our courier partners DHL.